Policy Pages
Item Warranty Policy
We stand behind the quality of our products with comprehensive warranty coverage. All parts are backed by manufacturer warranties and our quality guarantee.
Manufacturer Warranty
All parts come with original manufacturer warranty coverage
Extended Coverage
Additional warranty options available for select parts
Warranty Coverage by Category
Engine Components
Coverage Period:
12-24 months or 12,000-24,000 miles
Includes:
Pistons, gaskets, timing belts, water pumps
Transmission Parts
Coverage Period:
12 months or 12,000 miles
Includes:
Clutches, filters, solenoids, valve bodies
Suspension & Steering
Coverage Period:
12 months or 12,000 miles
Includes:
Struts, shocks, tie rods, ball joints
Electrical Components
Coverage Period:
6-12 months
Includes:
Sensors, switches, modules, wiring harnesses
Warranty Claims Process
Document the Issue
Take photos of the defective part and note symptoms or failure details
2
Contact Us
Email returns@jvlelectronics.com with your order number and documentation
Professional Inspection
We may require professional inspection to verify the warranty claim
4
Resolution
Approved claims result in free replacement parts or full refund
Important Warranty Notes
- • Warranty coverage begins from the date of purchase
- • Professional installation is recommended to maintain warranty
- • Warranty does not cover normal wear and tear
- • Damage from accidents, misuse, or improper installation voids warranty
- • Keep your receipt and installation records for warranty claims